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Surveys in the hands of salesmen

I recently purchased a 2011 Ford Fusion Hybrid (one of the best-built cars I have owned – but that is for another blog). With the recent spike in gas prices, the supply for Fusion Hybrids has been low...

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Gone but not forgotten – the power of branding

Pan Am Series on ABC Television Every company or product has a brand. In these days of SEO and clicks it’s easy to forget the impact that branding can have. ABC’s launch of its new series Pan Am...

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The Like button – What’s stopping me?

I’ve recently been contacted by a few restaurants and retail stores I frequent as well as by a telephone equipment supplier here at work to Like them on Facebook or follow them on Twitter. The...

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Time drags, time flies: A decade in marketing research

As we approach the 10th anniversary of the 9/11 attacks this weekend, it seems a good time to take a few minutes to reflect not only on that tragic day but also on all the changes that have taken place...

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Son of a researcher

I am the son of a marketing researcher. My father, Tom Quirk, spent nearly 25 years conducting and coordinating marketing research, primarily in the agricultural industry. Growing up as the child of a...

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Is too much emphasis being placed on the “Like” button?

Who doesn’t want to be liked? We spend a vast majority of our life trying to get people to approve of us. Companies are no different. In an attempt to connect with their customers and potential...

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Is a two-question survey still a survey?

In the last month, I took both of my cars to the dealer for regular service. For my Mercedes, I waited in their lobby while the car was serviced. I was offered gourmet coffee and cookies and was able...

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Research is dead? That’s news to me

Over the last couple of months I have read blogs and articles proclaiming that research is either dead or dying. I don’t believe this. There is no doubt that the game is changing significantly but from...

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Can you trust online reviews?

My wife and I recently took a family vacation to Mount Rushmore. We don’t travel often so when we do vacation, we like to treat ourselves by staying at luxury hotels (i.e., four stars or more). Despite...

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Another great use of eye-tracking technology

I was watching the local news the other night and it featured a great feel-good piece on eye-tracking technology. While this story is not about marketing research or insights, it does show the great...

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Big data = front-page news

In recent years, “big data” has become impossible to ignore and is a common topic of conversation in our offices. Turns out, it’s not only the research industry that’s talking. This morning, I was...

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